Retail & Ecom

Retail and e-commerce demand accurate product data, seamless customer experience, and competitive pricing. We help brands manage product information, pricing strategies, and customer support to fuel growth.

Why DX Works is Needed?

Top Challenges in Retail & Ecom

Poor Product Taxonomy

Weak classification reduces product discoverability and frustrates customers.

Inaccurate Product Data

Errors across marketplaces lead to poor customer experience and reputational risk.

Outdated Pricing Models

Static pricing makes brands less competitive in dynamic markets.

Customer Support Burden

Shoppers expect instant, multi-channel assistance, increasing service pressure.

Accessibility Compliance

Failing WCAG standards risks alienating customers and regulatory fines.

Data Overload

With large datasets, businesses struggle to extract actionable insights.

Poor Product Taxonomy

Weak classification reduces product discoverability and frustrates customers.

Inaccurate Product Data

Errors across marketplaces lead to poor customer experience and reputational risk.

Outdated Pricing Models

Static pricing makes brands less competitive in dynamic markets.

Customer Support Burden

Shoppers expect instant, multi-channel assistance, increasing service pressure.

Accessibility Compliance

Failing WCAG standards risks alienating customers and regulatory fines.

Data Overload

With large datasets, businesses struggle to extract actionable insights.

Solutions DX Works Offers

Data enrichment & normalization for product catalogs

Consultation on taxonomy & pricing strategies

WCAG compliance for digital storefronts

Customer support & call centre services

Reporting & analytics for performance insights

Any Questions ?
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Your transformation starts with a conversation: reach out to our team.